Privacy Policy

1. Collection of Personal Information

Elite Golf Japan (a service by Elite Golf & Culture Co., Ltd., hereinafter "we") collects the following personal information when you use our inquiry forms or services:

• Name, email address, phone number, and country/region
• IP address and browser information (user agent)
• URL parameters used for marketing attribution (UTM parameters)
• Page URLs visited and referral source

2. Purpose of Use

We use collected personal information for the following purposes:

• Responding to inquiries and processing tee time requests
• Providing and improving our services
• Sending information and updates about our services
• Marketing analysis and campaign effectiveness measurement (via UTM tracking)
• Preventing spam and abuse (via IP address logging and rate limiting)

3. Data Storage and Processing

Inquiry data submitted through our forms is stored in Cloudflare D1, a database service operated by Cloudflare, Inc. Data may be processed in the United States and the European Union in accordance with Cloudflare's data processing policies.

Inquiry data is retained for a period of 2 years from the date of submission, after which it is deleted.

4. Disclosure to Third Parties

We will not provide personal information to third parties without your consent, except as required by law or as necessary for the following service operations:

• Cloudflare, Inc. — Data storage and hosting infrastructure
• Resend, Inc. — Transactional email delivery (auto-reply and notification emails)

These service providers process data solely on our behalf and are contractually obligated to protect your information.

5. Data Management

We take appropriate measures to ensure the accuracy and security of personal information, including encryption in transit and access controls on stored data.

6. Use of Analytics and Tracking

This website uses Google Analytics 4 (GA4) to collect anonymized usage data for the purpose of improving our services. GA4 uses cookies to collect information such as pages visited and time spent on the site. This data is processed in accordance with Google's privacy policy and does not personally identify visitors.

We also collect URL parameters (UTM parameters) to measure the effectiveness of our marketing campaigns. These parameters are stored alongside your inquiry data when you submit a form.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

7. Contact

For questions regarding our handling of personal information, please contact us via our inquiry form.